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EmpoWell Advocacy and Care Management

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What to Expect 

Simple, Supportive First Contact

Your experience begins with a warm, responsive conversation where we discuss your needs and determine how patient advocacy or care management services can best support you.

 

During this initial inquiry, you can expect:

  • A brief overview of your concerns

  • Answers to common questions about advocacy services

  • Guidance on next steps

  • Support in scheduling your intake session

 

This first step helps you feel grounded and confident as you begin your healthcare navigation journey.

Comprehensive 90‑Minute Intake Session

Your first official session is a 90‑minute intake appointment, designed to help me understand your health history, current challenges, and goals.

 

During this session, we will:

  • Review your medical background and diagnoses

  • Discuss your care team, medications, and treatment plans

  • Identify your priorities and concerns

  • Clarify communication preferences

  • Begin outlining a personalized advocacy or care coordination plan

 

This session lays the foundation for effective, client‑centered support.

Medical Record Review & Care Mapping

With your authorization, I gather and review relevant medical records to create a clear, organized picture of your care.

 

This step allows me to:

  • Identify gaps in communication

  • Organize complex medical information

  • Prepare for upcoming appointments

  • Support informed decision‑making

 

This is a core part of effective care coordination services.

Personalized Advocacy & Care Coordination Plan

Based on your goals, I develop a tailored plan that may include:

  • Preparing for medical appointments

  • Creating questions for your providers

  • Coordinating communication between specialists

  • Tracking medications and treatment schedules

  • Helping you understand diagnoses and recommendations

  • Supporting insurance or administrative tasks

 

Your plan evolves as your needs change, ensuring ongoing, responsive support.

Flexible Support Options: Hourly, Packages, or Monthly Retainers

You can choose the level of support that fits your situation:

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Hourly Patient Advocacy Services

Ideal for short‑term needs, appointment prep, or focused tasks.

 

Specialized Service Packages

Designed for specific situations such as chronic care setup or hospital advocacy.

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Monthly Retainer Care Management

Best for individuals or families managing chronic or complex conditions who need consistent, ongoing support.

Clear, Reliable Communication

You’ll always know:

  • How to reach me

  • When to expect a response

  • What is included in your services

  • When additional time may be billable

 

I maintain professional boundaries to ensure ethical, effective, and dependable support.

Collaboration With Your Healthcare Providers

With your permission, I can:

  • Communicate with physicians and specialists

  • Request and organize medical records

  • Attend appointments (virtually or in person when appropriate)

  • Help you understand treatment recommendations

 

My role is to support you — not replace your medical team.

A Compassionate Partnership You Can Trust

Throughout our work together, you can expect:

  • Respect for your values and decisions

  • Clear explanations without medical jargon

  • Judgment‑free support

  • Advocacy rooted in compassion, experience, and expertise

 

You remain in control of your healthcare decisions. I’m here to help you feel confident making them.

Ready to Begin Your Advocacy Journey?

If you’re feeling overwhelmed by the healthcare system, managing a chronic condition, or supporting a loved one through complex care, EmpoWell Advocacy & Care Management is here to help.

 

Contact Me to Get Started

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