Accessibility Statement

This statement was last updated on April 12, 2026

We at EmpoWell Advocacy and Care Management are working to make our site accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility Adjustments on This Site

We have adapted this site in accordance with WCAG 2.1 guidelines, and have made the site accessible to the level of AA. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

Used the Accessibility Wizard to find and fix potential accessibility issues
Set the language of the site
Set the content order of the site’s pages
Defined clear heading structures on all of the site’s pages
Added alternative text to images
Implemented color combinations that meet the required color contrast
Ensured all videos, audio, and files on the site are accessible

Accessibility Arrangements

Accessibility Support for Our Virtual Services

In addition to maintaining an accessible website, Empowell is committed to making our virtual patient advocacy and care management services easy to use for clients of all abilities. Because our work is centered on communication, clarity, and support, we offer flexible options to ensure every client can participate comfortably.

Accessible Communication Options

Video meetings with optional live captioning
Phone‑based sessions for clients who prefer audio‑only communication
Email and secure messaging for written communication
Documents formatted for screen readers and assistive technologies

Accommodations Available Upon Request

Extended appointment times
Simplified or plain‑language summaries
Large‑print or alternative‑format documents
Step‑by‑step assistance using digital tools or portals
Support for caregivers or family members joining sessions

Our Commitment

We continuously review our digital tools and communication practices to reduce barriers and improve accessibility. If you need a specific accommodation or have feedback about your experience, we encourage you to reach out.

We are here to support you — and accessibility is part of that commitment.

Requests, Issues, and Suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us:

Phone No: (602) 815 - 7990
Email: care@empowell.com